Since the release of the Tales of Zestiria, players have been reporting several issues. Some of these issues are the Tales of Zestiria crashing, and worse, the game crashes during startup. This makes Tales of Zestiria totally unplayable. Fortunately, there’s still a way to fix these crashing issues in Tales of Zestiria. Below, you will find the most effective ways to fix these problems.
Check Tales of Zestiria System Requirements
Before we start with the actual troubleshooting, make sure that your PC meets the minimum requirements of Tales of Zestiria. If you did not meet at least the Tales of Zestiria minimum system requirements, it’s not a surprise why Tales of Zestiria is crashing on your PC. Upgrading your hardware is the best option to make Tales of Zestiria playable.
Update Your Drivers
Assuming that your PC was able to handle the system requirements of Tales of Zestiria, another reason why the game is crashing is due to the outdated drivers.
An outdated graphics driver, DirectX, and some unmonitored drivers are the reasons why Tales of Zestiria is crashing. It is highly recommended that you download the latest driver updates for your PC. If you don’t have enough time, patience, or skills to do a manual driver update, you can do it automatically with Driver Booster.
Driver Booster will automatically recognize your computer’s system and find the correct drivers for it. You don’t need to know exactly what your system is running as Driver Booster will handle all the technical stuff. Check the steps below on how to use this driver update tool.
Step 1: Download and install Driver Booster
Step 2: Run Driver Booster and click the “Scan” button. Driver Booster will then scan and detect any driver-related problems.
Step 3: Click the “Update Now” button to automatically download and install the correct drivers for your computer.
Step 4: Restart your PC for the update changes to take effect.
Step 5: Launch Tales of Zestiria and check if these crashing issues have been solved.
If the Tales of Zestiria crashing issue persists, you can try the next step.
Verify Game Integrity on Steam
Steam has a built-in feature that will allow you to verify the integrity of the game. Once performed, Steam will check if the files on your local machine are the same as the files on Steam servers. In case something is unsynchronized, Steam will download and repair any file-related concerns.
Here’s how you can perform this method:
- Open Steam and go to Library
- Right-click Tales of Zestiria and select Properties
- Go to the Local Files option then click Verify integrity of game files…
- Wait for Steam to validate Tales of Zestiria’s files
- Re-launch Tales of Zestiria to see if you can play it properly.
Perform Clean Boot
There’s a chance that another program, such as your antivirus, is causing these crashing issues. You can try performing a clean boot to make sure that no other programs are running in the background. To perform a clean boot, you can follow the steps below.
- Open the Run tool by pressing the Windows Key + R
- Type msconfig and hit Enter
- Go to the Services tab section
- Check Hide all Microsoft services
- Click the Disable all button
- Click apply and restart your computer
Run the game after the restart and check if there’s still a crashing issue.
Download and Install the Latest Patch
Tales of Zestiria crash is likely to be a bug that comes along with the previously released patch. Installing the latest patch could fix these problems. You can download the newest Tales of Zestiria update by simply launching the game on Steam.
Reinstall Tales of Zestiria and Steam
If you already tried all the recommended fixes above but the issue still sticks around, it’s likely that the current version of Tales of Zestiria or Steam installed on your PC is the main culprit. The uninstall-reinstall method may work for you.