Since the release of the Mobile Store Simulator, players have been reporting several issues. Some of these issues are the Mobile Store Simulator crashing, and worse, the game crashes during startup. This makes Mobile Store Simulator totally unplayable. Fortunately, there’s still a way to fix these crashing issues in Mobile Store Simulator. Below, you will find the most effective ways to fix these problems.
Check Mobile Store Simulator System Requirements
Before we start with the actual troubleshooting, make sure that your PC meets the minimum requirements of Mobile Store Simulator.
Minimum System Requirements:
- Requires a 64-bit processor and operating system
- OS: Windows 10 64-bit
- Processor: Intel Core i3 3.0 GHz or Ryzen 3xxx
- Memory: 8 GB RAM
- Graphics: Nvidia GeForce GTX 960 4GB VRAM
- DirectX: Version 11
- Storage: 2 GB available space
Recommended System Requirements:
- Requires a 64-bit processor and operating system
- OS: Windows 11 64-bit
- Processor: Intel Core i5 (recent generation)
- Memory: 16 GB RAM
- Graphics: NVidia GeForce GTX 1070 or better 6GB
- DirectX: Version 12
- Storage: 2 GB available space
If you did not meet at least the Mobile Store Simulator minimum system requirements, it’s not a surprise why Mobile Store Simulator is crashing on your PC. Upgrading your hardware is the best option to make Mobile Store Simulator playable.
Update Your Drivers
Assuming that your PC was able to handle the system requirements of Mobile Store Simulator, another reason why the game is crashing is due to the outdated drivers.
An outdated graphics driver, DirectX, and some unmonitored drivers are the reasons why Mobile Store Simulator is crashing. It is highly recommended that you download the latest driver updates for your PC. If you don’t have enough time, patience, or skills to do a manual driver update, you can do it automatically with Driver Booster.
Driver Booster will automatically recognize your computer’s system and find the correct drivers for it. You don’t need to know exactly what your system is running as Driver Booster will handle all the technical stuff. Check the steps below on how to use this driver update tool.
Step 1: Download and install Driver Booster
Step 2: Run Driver Booster and click the “Scan” button. Driver Booster will then scan and detect any driver-related problems.
Step 3: Click the “Update Now” button to automatically download and install the correct drivers for your computer.
Step 4: Restart your PC for the update changes to take effect.
Step 5: Launch Mobile Store Simulator and check if these crashing issues have been solved.
If the Mobile Store Simulator crashing issue persists, you can try the next step.
Verify Game Integrity on Steam
Steam has a built-in feature that will allow you to verify the integrity of the game. Once performed, Steam will check if the files on your local machine are the same as the files on Steam servers. In case something is unsynchronized, Steam will download and repair any file-related concerns.
Here’s how you can perform this method:
- Open Steam and go to Library
- Right-click Mobile Store Simulator and select Properties
- Go to the Local Files option then click Verify integrity of game files…
- Wait for Steam to validate Mobile Store Simulator’s files
- Re-launch Mobile Store Simulator to see if you can play it properly.
Perform Clean Boot
There’s a chance that another program, such as your antivirus, is causing these crashing issues. You can try performing a clean boot to make sure that no other programs are running in the background. To perform a clean boot, you can follow the steps below.
- Open the Run tool by pressing the Windows Key + R
- Type msconfig and hit Enter
- Go to the Services tab section
- Check Hide all Microsoft services
- Click the Disable all button
- Click apply and restart your computer
Run the game after the restart and check if there’s still a crashing issue.
Download and Install the Latest Patch
Mobile Store Simulator crash is likely to be a bug that comes along with the previously released patch. Installing the latest patch could fix these problems. You can download the newest Mobile Store Simulator update by simply launching the game on Steam.
Reinstall Mobile Store Simulator and Steam
If you already tried all the recommended fixes above but the issue still sticks around, it’s likely that the current version of Mobile Store Simulator or Steam installed on your PC is the main culprit. The uninstall-reinstall method may work for you.